Our vision
Our vision is care, connection, compassion for all.
Our vision means we:
- always show kindness and compassion
- care about our patients
- connect with our community.
Our vision supports our strategic plan and goals for the future.
Our purpose
To compassionately care and connect with the Wide Bay community and our staff to provide excellence in regional health services.
Our values
We worked with our staff to create a shared value system we all believe in.
Each value is supported by core behaviours, guiding what we do, how we act, and how we treat our patients and each other.
Together our values mean ‘C.A.R.E Through patients' eyes.
Core values
Collaboration
Collaborative teamwork
- I will work as a team to achieve the best possible health outcomes for patients
- I will value the multidisciplinary skills of my colleagues
- I will help to build a kind and safe working and learning environment
- I will support all my colleagues to achieve our collective goals
- I will make recommendations, no matter how small, to continuously improve
Accountability
Act with integrity
- I will do what I say I'm going to do
- I will take responsibility for the actions I take and the decisions I make
- I will have a positive "can do" attitude that builds a great place to work
- I will speak up to protect the safety of patients and colleagues
- I will use our resources efficiently, safely, sustainably and ethically
Respect
Value diversity
- I will treat others as I would like to be treated
- I will protect the privacy and dignity of patients, family members, visitors and colleagues
- I will respectfully listen to other opinions, and share my own constructively
- I will be responsible for how my behaviour, language and attitude affects others
- I will acknowledge and value the skills and contributions of others
Excellence
Be proud of all that we do
- I will strive for excellence in everything I do
- I will work to achieve results I'm proud of
- I will embrace change and constantly look for a better way to do things
- I will strive to keep learning and enhancing my skills
- I will build on our successes and look for opportunities to learn
Through Patients' Eyes
- I will introduce myself and communicate clearly, in simple language
- I will provide quality care that meets our patients' needs and respects their beliefs
- I will advocate for my patients and involve them and their carers in decisions making as much as possible
- I will treat all patients equitably and to the highest standard
- I will treat patients, their family and carers with empathy, compassion and dignity
Watch our organisational values and behaviours video to learn more.